i have a problem with my template, the socials icon from the Acymailing 6 block are disappeared.
Have you tried to remove the social block and to add it again?
Yes, it was the first thing I did.
Please download the latest Acymailing from Acyba's website and install it again. It might just fix the issue.
It hasn't changed anything...
Please open your console (F12 in Chrome or Firefox) and check which errors you have.
i am not the best of debug console... But i have for all of the social icons the error :
Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID
What's strange is that the path of the images in the console is not the right one.
This is the preview url of the site and not the definitive url .
I have edited the bloc html in the template of Acy, changed the bad path and now it is ok.
But i dont understand why he take this path instead of the good one.
Indeed, it';s a SSL error. You can';t configure Joomla or Acymailing for your final domain while still being on another domain. Use your current domain and change it after you have transferred your site to the final domain. Work with relative url's as much as you can.
I am on my final domain.
But in my host, i have a preview url, when your site is under construction and have not domain name, you can access your site. But this site have his final url since 3 months... And at the begening, Acy worked fine.
But no other application uses the preview url in paths...
You need an absolute url in your mailing. This is because the receiver is viewing the mail in a mail client.
OK, but is there a way to define it ? Because Acy dont take the good url
Please raise a support ticket about this via Acyba's website (https://www.acyba.com/contact-us.html) so they can have a look at it. Please include login credentials for your backend and a link to this thread.
OK, i just sent a message with details.