helper.php errors

AlexR

I installed AcyMailing 6.40 and migrated data from 5.10.11 and I am seeing the following error message on the dashboard an user pages.

Warning: simplexml_load_file(): https:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/XXXX/public_html/administrator/components/com_acym/helpers/helper.php on line 3002

Warning: simplexml_load_file(https://MYWEBSITE.com/media/com_acym/images/loader.svg): failed to open stream: no suitable wrapper could be found in /home/XXXX/public_html/administrator/components/com_acym/helpers/helper.php on line 3002

Warning: simplexml_load_file(): I/O warning : failed to load external entity "https://MYWEBSITE.com/media/com_acym/images/loader.svg" in /home/XXXX/public_html/administrator/components/com_acym/helpers/helper.php on line 3002

Any ideas what this means?

jvstratum

Hi,

Please install the latest version 6.5.2, it might fix your issue.

If the problem remains you can try to set this php variable: allow_url_fopen = 1

This can be done in your hosting environment or you can create a php.ini file withis parameter and place it in the root folder of your website.

AlexR

I have the latest version installed.

"allow_url_fopen = On" was already in the php.ini file

Any other ideas?

jvstratum

Hi,

Please open a support ticket via Acyba's website: https://www.acyba.com/contact-us.html

It would be helpful if you ad login credentials for your backend and ftp. Also, please include a link to this thread, so they know what they are dealing with.