Hi
I started sending a newsletter and had to cancel it due to error messages.
Now when I try again I always get the message "There is nothing to process*.
Thank you very much for your help and best regards
Aschi
There is nothing to send
jvstratumSupport Senior
- Edited
Hi,
Please check your queue. If your emails are there you can retart the queue. In case the queue is empty you can use a mass action to send your campaign again.
Please note that the support for v5 will end by the end of January 2024. Acymailing v5 and v8 can co-exist on the same site. Both versions have their own separate database tables, menu items, and modules. We strongly reccommend to start to familiarize yourself with v8 and its features.
https://forum.acymailing.com/d/4694-end-of-v5-support-planned-in-january-24
Thanks
The queue is full of mails, what can I do?
Thank you very much for your help and best regards
Aschi
- Edited
jvstratumSupport Senior
Hi,
Can you check if your newsletters are acually published? If they are unpublished Acymailimng will not send them.
Hi
They are published.
The newsletter was already partially sent, but I had to cancel the sending process.
Normally it was always possible to continue sending afterwards.
But this time the further sending seems to be blocked.
I have now created a new newsletter and have tried to send it. Unfortunately, this also does not work, it seems the entire dispatch is blocked.
Thank you very much for your help and best regards
Aschi
- Edited