Can't save a template or duplicate an existing email newsletter

bpaul

Running 9.3.1 and re-installed multiple times. Also running Joomla 4.4.3

I did migrate this website from Joomla 3 to Joomla 4. I made sure both ACY installs were on same version then copied over the old sites acy db tables to the new site.

I ran a database maintenance integrity and did find some errors. I fixed those in phpmysql and the database checker says it fixed it, but everytime I run that database tool it says the same thing. See below:

This content has been removed for security reasons

jvstratum

Hi,

The correct way would be to copy the tables first and then install Acymailing. Can you try to install Acymailing again? There's no need to uninstall it first.

Also please make sure you have changed the table prefix to the one using in J4.

https://docs.acymailing.com/setup/move-acymailing-between-websites/switch-from-joomla-3-to-joomla-4

bpaul

thanks. That worked. I wipe it all clean and installed the database tables first before installing ACY and that fixed it.

jvstratum

Hi,

You're welcome.

I have removed the results of the database integrity check in your first post. The reason is that the results contained your database table prefix. It's not secure to share this publicly.

Enjoy your Acymailing.