not enough credits

spletcher

A bit confused about an error message that we have never gotten before.
We have the enterprise version for Acymailing only (no sending service) and when we are checking spam on a newsletter, we are just now getting this message: "The account "acy" does not have credits any more, please refill it!"

The link takes us to: https://www.mail-tester.com/manager/

What is this about and what credits is it talking about?

Thanks in advance!

spletcher

Also, we are using Acymailing 5.
Is this because it isn't supported anymore?

jvstratum

Hi,

Thank you for reporting this, I have notified our devs.

The spam test feature is part of your subscription. Even though it seems free to use, it's not. Acyba is paying for this service and appearantly we have run out of credits. It will be solved shortly.