Hi there,

I have an issue when sending an automatic campaign. The E-Mail contains articles by category and the title is displayed in the mail. So far so fine. It works, but the link in this title refers to "index.php?option=com_content&view=article&id=xxx" instead of the URL (SEF-URL) of the article. This leads to the problem that the title is not correctly displayed when opening the article from the email.

This behavior is since some months now but I always forgot to ask. I could not find anything in the documentation.

I appreciate you help! Thanks in advance
Florian

Joomla 5.0.3, AcyMailing Enterprise 9.4.1, Astroid Framework 3.0.12, TP-Business Template 1.3.17

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.

10 months later

  • marcdechSupport Talent

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  • Post #3

Hi,
I am facing the same issue
For all newsletters the ReadMore Links are for example
/fr/?view=article&id=326:circulation-des-oeuvres-litteraires&catid=40
while the SEF URL of that article
/fr/progr-culture/aides/aides-europe-creative/circulation-des-oeuvres-litteraires

This has 2 main consequences:

  • there is no breadcrumb on the page (while there is a nice & useful breadcrumb on the SEF URL)
  • there is a different color theme for each section of the website, so the right color is not applied

Is this an issue that wil be fixed in the next version?
Or is there an Option somewhere to get SEF urls that I overlooked?

Txs!

    marcdech

    Hi,

    I noticed you als raised a support ticket for this, so let's continue there. Please post your questions ony once, either as a support ticket or here in the forum. Thank you for uderstanding!

      • marcdechSupport Talent

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      • Post #5

      Hi @jvstratum

      Yes indeed there is a support ticket for the support team bc it is for a Pro Licence.
      And I already got a first answer, txs!

      But this is not "cross-posting" in my view:

      • the forum is there to create a community of Acymailing Users helping each other
      • and since the question was raised already, an answer here can also decrease the number of Support Tickets as well
      • and sometimes there are also different ways to solve a problem, a smart trick etc. The more ideas the better

      Txs for your understanding

      • marcdechSupport Talent

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      • Post #6

      Oh, btw I could not find any mention of this Acymailing > Add Ons > Articles > Menu ID setting in the documentation