Follow-up campaign: no deletion of emails in the queue after sending

smash91

Hello
Since the last acymailing 9.7.0 update, the emails in the queue of my follow-up campaign are not removed from the queue.
In fact, the campaign emails are sent to members but remain in the queue after sending.
Recipients receive it an unlimited number of times, as I've programmed this follow-up campaign 5 minutes after a member has registered.
I tested it on my test site as well as the production site, and I have the same problem.
I've deactivated this tracking campaign while waiting for a fix.
Joomla 5..1.2
PHP 8.2
Best regards

mihha

Hi,

you are the first person to report this issue with the latest version

Be advised that the forum is not a place where you should report bugs, because the developers don't monitor the forum at all, and it can take more time for your ticket to be noticed and resolved

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired, or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.

smash91

Hi, I've noted the bug reports.

My company license is valid until 2025
Best regards