User not found

Luckyman

When I want to change a subscriber's data, I get the error message "User not found". I can't create a new user either. What could be the cause? Thanks.

jvstratum

Hi,

Can you try to run a database integrity check? You'll find it in Acymailing->Configuration->Security in the Advanced section.

Luckyman

Hi, I did that but it didn't help.

jvstratum

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.

Luckyman

Thanxs, I will do that. ;-)