emails vide

sl1200mk2

Bonjour,
depuis récemment les emails que j'envoi avec AcyMailing 9.8.1 sont vides !
les emails sont apparement bien envoyés mais sans aucun contenu.

Auriez-vous une idée de l'origine du problème? est-il possible de revenir à une version antérieure qui n'aurait pas ce problème?

Cordialement,
Nicolas.

ps: je vous ai également contacté via votre support mais la personne me réponds en Anglais et me demande un compte admin sur la joomla ?!?

jvstratum

Hi,

Since you also have opened a support ticket so let's continue from there. Please be so kind to post your questions only once, either as a support ticket or here in the forum.

Our international support agents are located in several countries and not everyone speaks French. In case you need support in French you can ask for it in your ticket. Because not all of us speak French it might take longer before you get an answer.

mihha

This person who replied is me and as you can see, I also reply here

As I already explained, we do a support on English because support staff is dispersed and not all of us speak French. Also, if we are about to solve the problem, we have to debug it and see why is this happening. This is normal situation, and we do such things on a daily basis with our client AcyMailing installations.

sl1200mk2

ok, thanks you for your answers,
I'll then ask in the ticket for support in French.

best regards,
nicolas