CSS not working in website editor

pat01

I have templates done with the website editor. There I use custom CSS.
But in V9 CSS is not working / not loaded. I can reproduce this on a new website as well as on an existing test website. Using default TinyMCE editor or JCE editor does not make any difference.

How can I solve this?

Thanks.

Patrick

mihha

There is no need to open support request for the same problem using multiple support channels

The developers don't monitor forum, so they can't help you here

You have already opened the ticket using our ticketing system, so please be so kind to wait for the second level support reply

pat01

I did open the ticket almost a month ago. The issue still is not solved. For over two weeks(!) now I even don't get any answer at all, even tough I did ask kindly about the status and I did provide many additional information to help the support team. And I have a valid license.

I hope you understand that this situation is very frustrating... That's why I thought to try another channel. I'm sorry if this is the wrong way. But because of not getting any response for such a long time I did not see any other way.

mihha

I understand everything, but believe me when I say that no one from the forum can help you with this. Especially if this is something that requires code changes in the AcyMailing

We also strongly suggest our users to use drag and drop editor and HTML based editor