DMARC fails

Thrane

When I AcyMailing runs SPAM test I get an error with DMARC, but not with another test elsewhere?
Was does Acy think is wrong? Do I dare to send anyway?

Regards
Thomas

jvstratum

Hi,

The problem is caused by an incomplete SPF record. You are using Amazon SES (possible by using the Acymailing Sending Service). You should allow the Amazon servers as sending server by adding it to your SPF record.

Change v=spf1 mx a -all into this: v=spf1 mx a include:amazonses.com -all

After making the change wait for the dns record to fully propagate and then run the mail tester again.

Thrane

Thank you so much - will try that! :-)

Thrane

Hi ...
Edited the record yesterday and just ran the test - same result.
Any other advice?

Regards
Thomas

jvstratum

Hi,

In order to best assist you with your query, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. This will enable our team to efficiently and effectively provide you with the assistance you need.

Thrane

I will, thanks!