Image URL broken in final email HTML (unexpected “=” inserted)

4creator

Hello,

I’m using AcyMailing Enterprise 10.6.6 on a new Joomla site and found that image URLs are being corrupted in the final email HTML.

In the received email source, the image URL is altered like this:

<img src="https://xxx.ne.jp/dev/images/newsletter/sam=
ple.webp">

The original file name is sample.webp, but it becomes sam=ple.webp.
This happens even when inserting the image through the built-in File Manager, and the editor preview displays it correctly.
Only the final HTML generated by AcyMailing contains this error.

Since the URL is already broken before the email client processes it, this appears to be an internal HTML-generation bug rather than a quoted-printable issue.

This issue causes images to be displayed incorrectly in sent emails.

Thanks

mihha

There is really no point in reporting issues and potential bugs here in the forum.

Our developers re not monitoring the forum at all.

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.