Your account is currently under review and will be approved shortly.

jp81

We're still having problems. First, Amazon blocked Acymailing. Then we got the "There is nothing to send" error. We deleted the queue and added it again.

Now we have a third problem: "Your account is currently under review and will be approved shortly." We have a bounce rate of 0.12%.

mihha

Once again, some things can't be resolved here in the forum

For the technical issues, please ALWAYS use our contact form to open a support ticket

jp81

mihha
We already sent it through the contact form. How long does the account review take? Between the block you had with Amazon and this, we haven't been able to send much.

jp81

We've been trying to send a campaign for three days. How long will it take you to review our account? The message we receive says "Your account is currently under review and will be approved shortly." This service is very unreliable.

mihha

I am not sure if you are aware that you are asking for account approval during the non-working hours of our second level support

Acyba is French company and second level support is working from 9 to 17

When second level support starts their daily shift, and when they reach your ticket in the queue, they will check your account and approve it

Thank you for your understanding!

Topah

I have the same exact issue suddenly out of blue...

mihha

There is no need to post such things here in the forum, because no one in the forum can help you with this

For the technical issues, please ALWAYS use our contact form to open a support ticket