• Joomla
  • Updating from Acymailing 5 to 6

Hi all,

I'm traing to update from Acymailing 5 to 6 (Joomla 3.9.14 in local on linux, with XAMPP 7.2.26)
I did follow these steps: menu Extensions -> Manage -> Install

I do receive this error:

Attention
Table 'aleco-old.#__acym_configuration' doesn't exist

Thanks in advance for your help or any advise

P.S.:
this is the my.cnf configuration:
`

Comment the following if you are using InnoDB tables

#skip-innodb
innodb_data_home_dir=/opt/lampp/var/mysql/
innodb_data_file_path=ibdata1:10M:autoextend
innodb_log_group_home_dir=/opt/lampp/var/mysql/

You can set .._buffer_pool_size up to 50 - 80 %

of RAM but beware of setting memory usage too high

innodb_buffer_pool_size=16M

Deprecated in 5.6

#innodb_additional_mem_pool_size = 2M

Set .._log_file_size to 25 % of buffer pool size

innodb_log_file_size=5M
innodb_log_buffer_size=8M
innodb_flush_log_at_trx_commit=1
innodb_lock_wait_timeout=50

`

after the installation failure, in the frontend do appear the following errors:

===
_Warning: include_once(/opt/lampp/htdocs/aleco-old/components/com_acym/router/base.php): failed to open stream: File o directory non esistente in /opt/lampp/htdocs/aleco-old/components/com_acym/router.php on line 5

Warning: include_once(): Failed opening '/opt/lampp/htdocs/aleco-old/components/com_acym/router/base.php' for inclusion (include_path='.:/opt/lampp/lib/php') in /opt/lampp/htdocs/aleco-old/components/com_acym/router.php on line 5

Warning: include_once(/opt/lampp/htdocs/aleco-old/components/com_acym/router/router.php): failed to open stream: File o directory non esistente in /opt/lampp/htdocs/aleco-old/components/com_acym/router.php on line 6

Warning: include_once(): Failed opening '/opt/lampp/htdocs/aleco-old/components/com_acym/router/router.php' for inclusion (include_path='.:/opt/lampp/lib/php') in /opt/lampp/htdocs/aleco-old/components/com_acym/router.php on line 6_

===

these errors happens becouse it is created the new folder /com_acym/
If I delete the /com_acym/, it remains the original /acy_mailing/ folder and the errors desapear

Hi,

Please make sure you have update version 5 to 5.10.12 before you install version 6.

the version installed is actually the AcyMailing Essential : 5.10.12.

Thank you for any help or advise

Hi,

In that case, please raise a support ticket via Acyba's website (https://www.acyba.com/contact-us.html) and include login credentials for your backend and a link to this thread, so the guys of Acyba can have a look at it.