Impossible to send messages

JCPO

Using Acymailig 5 and last version of Joomla. All went well until last days where I have following message when trying to send a test message.
Erreur d'envoi du message test 6 à 8dechoeur@8dechoeur.com | Could not open connection

When sending a message to few users all the mails remain in the waiting list even after 6 connection tentaive.
What shall I look for?

jvstratum

Hi,

Acymailing could not establish a conection with the mail server. So, nothing will be send.

Try to send a test from the configuration page. If it doesn't show you any errors turn on Joomla debug mode and set error reporting to maximum and try again. You might see some additional error messages.

JCPO

Herebelow what I got in return. I am unable to understand what should be done. Could you guide me. Many thanks in advance

Notice: Constant DS already defined in /srv/filer02/celias4601/www/plugins/content/joomlatrombi/joomlatrombi.php on line 4
Call Stack

Time Memory Function Location

1 0.0014 403496 {main}( ) .../index.php:0
2 0.3644 1779976 Joomla\CMS\Application\AdministratorApplication->execute( ) .../index.php:51
3 0.3644 1779976 Joomla\CMS\Application\AdministratorApplication->doExecute( ) .../CMSApplication.php:196
4 0.6512 3031248 Joomla\CMS\Application\AdministratorApplication->dispatch( ) .../AdministratorApplication.php:159
5 0.6658 3055608 Joomla\CMS\Component\ComponentHelper::renderComponent( ) .../AdministratorApplication.php:101
6 0.6684 3063144 Joomla\CMS\Component\ComponentHelper::executeComponent( ) .../ComponentHelper.php:377
7 0.6706 3080328 require_once( '/srv/filer02/celias4601/www/administrator/components/com_acymailing/acymailing.php' ) .../ComponentHelper.php:402
8 0.7629 3761536 CpanelController->execute( ) .../acymailing.php:97
9 0.7629 3761536 CpanelController->test( ) .../BaseController.php:710
10 0.7928 3765296 acymailing_get( ) .../cpanel.php:105
11 0.8038 3870416 acymailerHelper->construct( ) .../helper.php:584
12 0.8038 3870816 acymailing_importPlugin( ) .../acymailer.php:58
13 0.8038 3870816 Joomla\CMS\Plugin\PluginHelper::importPlugin( ) .../joomla.php:663
14 0.8355 3977480 Joomla\CMS\Plugin\PluginHelper::import( ) .../PluginHelper.php:182
15 0.8381 3979256 plgAcymailingContentplugin->construct( ) .../PluginHelper.php:283
16 0.8384 3991992 acymailing_importPlugin( ) .../contentplugin.php:25
17 0.8384 3991992 Joomla\CMS\Plugin\PluginHelper::importPlugin( ) .../joomla.php:663
18 0.8457 3994600 Joomla\CMS\Plugin\PluginHelper::import( ) .../PluginHelper.php:182
19 0.8497 3997472 require_once( '/srv/filer02/celias4601/www/plugins/content/joomlatrombi/joomlatrombi.php' ) .../PluginHelper.php:253
20 0.8498 3997472 define ( ) .../joomlatrombi.php:4

( ! ) Warning: fsockopen(): SSL operation failed with code 1. OpenSSL Error messages:
error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in /srv/filer02/celias4601/www/components/com_acymailing/inc/phpmailer/class.elasticemail.php on line 155
Call Stack

Time Memory Function Location

1 0.0014 403496 {main}( ) .../index.php:0
2 0.3644 1779976 Joomla\CMS\Application\AdministratorApplication->execute( ) .../index.php:51
3 0.3644 1779976 Joomla\CMS\Application\AdministratorApplication->doExecute( ) .../CMSApplication.php:196
4 0.6512 3031248 Joomla\CMS\Application\AdministratorApplication->dispatch( ) .../AdministratorApplication.php:159
5 0.6658 3055608 Joomla\CMS\Component\ComponentHelper::renderComponent( ) .../AdministratorApplication.php:101
6 0.6684 3063144 Joomla\CMS\Component\ComponentHelper::executeComponent( ) .../ComponentHelper.php:377
7 0.6706 3080328 require_once( '/srv/filer02/celias4601/www/administrator/components/com_acymailing/acymailing.php' ) .../ComponentHelper.php:402
8 0.7629 3761536 CpanelController->execute( ) .../acymailing.php:97
9 0.7629 3761536 CpanelController->test( ) .../BaseController.php:710
10 0.9291 4141360 acymailerHelper->send( ) .../cpanel.php:112
11 0.9295 4224184 acymailerHelper->send( ) .../acymailer.php:223
12 0.9303 4226064 acymailerHelper->postSend( ) .../class.phpmailer.php:1222
13 0.9303 4226088 acymailingElasticemail->sendMail( ) .../class.phpmailer.php:1341
14 0.9303 4226088 acymailingElasticemail->connect( ) .../class.elasticemail.php:54
15 0.9304 4226136 fsockopen

jvstratum

Hi,

Please raise a support ticket for this via Acyba's website (https://www.acyba.com/contact-us.html) and include login credentials for your backend and a link to this thread, so Acyba can have a look at it.