Old links from copied newsletters

AlexR

I customarily copy a email newsletter sent out to make a new one. Is there any concerns or issues with this practice as it related to links? I have run into a situation where old links from the copied newsletter appear to have been clicked by users in reports in the new newsletter.

Any ideas what this means? I have know that things like social media links need to be deleted and reinserted as the link points to the wrong newsletter.

jvstratum

Hi,

How exactly do you copy your newsletter? Do you use the copy function by Acymailing? Or are your copying and pasting or editing a sent newsletter and send it again?

AlexR

I usually copy the whole newsletter then go in an edit.

Upon further troubleshooting, I discovered the broken links are actually ones that get generated in the "Click Statistics" section in the backend.

For some reason the links are appearing with the this "/administrator/" between the primary url and the actual link its supposed to be. I'm not sure why it does that.

jvstratum

Hi,

To my knowledge Acymailing never puts /administrator in the links. Please raise a support tiocket for this via Acyba's website (https://www.acyba.com/contact-us.html), so they can have a look at it. Make sure you inlude login credentials for your backend and a link to this thread.