Updating email address for a user

alanhenness

I'm using acymailing Enterprise 5.10.4 with Membership Pro 2.17.2 and I'm having difficulty understanding how to change a user's email address. I can change it in Membership Pro but that doesn't seem to propagate through to acymailing. I've asked on the Membership Pro forum and the developer responded saying that Membership Pro doesn't update acymailing (even though there is some integration). I can change the email (login and email address fields) in the joomla user screen but this doesn't change the email address in acymailing. When I try to edit the user in acymailing (which still shows the old email address), it takes me back to the joomla user screen but I can't see how to get acymailing to update the email address to match the joomla user details. If I delete the user in acymailing, will it create a new user from the joomla user?

Is there a solution to this? Am I missing something here?

jvstratum

Hi,

Please make sure the plugin "auto-subscribe during Joomla registration" is enabled. This plugin will take care of the synchronisation.

Make sure that the new e-mail address does not exists as an other AcyMailing subscriber otherwise Acy may not be able to update it on its main profile

Once done, please go on the Acy import screen and import your Joomla Users to trigger a synchronisation. You should now see the right e-mail address on his profile...

Also, the user may have to log out and then log in again to reset his user session otherwise the session values will still contain the old values.

alanhenness

Ah. No, that plugin wasn't published. Just done what you said and it has all worked perfectly.

There were quite a few deletions and insertions so I suspect this means my acymailing list has not been up do date - I clearly hadn't checked properly before. How did I miss that?!

I take it will now stay synchronised?

Thanks for your help. jvstratum.

jvstratum

You're welcome. Enjoy your Acymailing!