Réputation adresse IP

Mai-Loan

Bonjour, j'ai la version ACYMAILING 6.7.5 et apparemment auprès du fournisseur 1 and 1 (IONOS) l'adresse IP des envois a une réputation mauvaise du coup mes mailing ne partent pas !!! Pourriez-vous m'aider ? Merci pour votre aide... Bien cordialement, Mai-Loan

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Hello, I have the version ACYMAILING 6.7.5 and apparently from the supplier 1 and 1 (IONOS) the IP address of the shipments has a bad reputation of the blow my mailing does not leave !!! Could you help me ? Thank you for your help ... Best regards, Mai-Loan

jvstratum

Hi,

That could have a lot of reasons. Do yoiu have more detailed information for us? How is your send process configured and what do you exactly refer to when saying "bad reputation"?

Mai-Loan

jvstratum It is my IONOS supplier who referenced my vesion ACY Mailing had an unreliable IP address.
I send my mailing from my joomla site www.latelieraubonheurdesfemmes.com I send it from the back office joomla. I put you in attachment file the parameters of sending. Thank you for your precious help.

jvstratum

Hi,

Just saying that the ip address is unreliable doesn't help you to solve your issue.

To start with can you try Acymailing's SPAM test feature? That's the most helpful tool to see if there are any problems on your end causing the issue.