acyming 6 Enterprise auto-responders

HiTechCoach

We are trying to use Acymailing 6 enterprise.

Using an auto-responder when someone subscribes is basic email marking software 101.

On the page: https://www.acyba.com/acymailing/enterprise.html it stats Create follow-up auto-responder campaigns"

Spent hours looking through the documentation and forums and Googleing without any success on finding out how to do this.

Can anyone point me to the documentation on how this works in version 6 Enterprise?

jvstratum

Hi,

You have the welcome mail you can use. You'll find it in the setting of your list and it will be send after the user has clicked the confirmation link.

All other follow up mails are handled with Automations. You can trigger them to run based on user actions or classic triggers like once a day. On the tab Actions you can set what you want to do, like adding a mail to the queue. And on the tab Action Targets you can target your users. Select your list and set a relative date to the subscription date (target all users subscribed to list a week ago for example).

Please note that you must have your cron enabled in order for the automations to work.

Similarly you can create Mass Actions. It's more or less the same like Automations, though they run manually. You could use that for testing, so you don't have to wait until the cron job is triggered.

HiTechCoach

Thanks for the replay. The welcome email work basically likes V5.

In V5 a Campaign was done correctly. A campaign is a series of messages. Can't figure out what a Campaign is in V6.

From your answer, I take it that instructions on how to set up a simple auto-responder sequence not exist for V6.

Just installed V6.9 on our clean Joomla J3.9.16 test site and every time I try to create a new campaign, after picking a template, it asks to log in then goes back to the create a new campaign.

FWIW: I am certified by DigitalMarketer.com as an email marketing specialist. I have worked with several top email marketing platforms. What takes minutes with these other platforms and Acymailing V5, takes at least 10 to 20 times longer in Acymailing V6. V5 is good. V6 has a high cost of wasted time trying to do the basics.

espada

I recently got V6 with the intention to use auto responder functionality and couldn’t find how to accomplish this. It appears V6 doesn’t have this capability. I couldn’t find it.

mihha

This is explained in the official documentation
https://docs.acymailing.com/advanced/send-follow-up-messages-based-on-subscription

Please check that article and the docs in general, because it can save you hours of testing 😎