Acymailing using Modules Anywhere

vsdmub

Hello, I have Joomla 3.9.15 with and AcyMailing Starter 6.8.3. and I successfully inserted an "AcyMailing subscription form" in the bottom of my website. But when I called the module using "Modules Anywhere" from the Astroid Coming Soon page, it doesn´t work: The next error is showed: "The form could not be submitted ReferenceError: submitAcymForm is not defined"

The same error was reported 6 years ago in the old forum but I didn´t find a solution there: https://www.acyba.com/forum/2-acymailing-bug-report/36453-the-form-could-not-be-submitted-referenceerror-submitacymailingform-is-not-defined.html

To reproduce this error please follow the next steps:
Go to: https://astroid.joomla.com/administrator/
User: xxxxx
Pass: xxxxx

Then go to Extensions / Templates / Styles / Astroid Template Zero - Default Astroid / Template options / Miscellaneous / Coming Soon

Activate the Development Mode: On

Then go to https://astroid.joomla.com/

Try to subscribe there, type your name in "Nombre" and your email and press "Suscribir" to send the request.

At the end please deactivate the Development Mode: Off

Thank you!

Alexandre

Hi,

Please DO NOT share backend access on our forum
This might cause some security issues and let other people access it.

As regards your issue, you should probably contact module anywhere support and tell us your problem.
Here it seems our JS file isn't properly included into your page. So that's why there is a JS issue ;-)

vsdmub

I decided don´t use "modules anywhere" anymore because . I am using now the Joomla way {loadmoduleid xx} but the problem persists.

https://docs.joomla.org/How_do_you_put_a_module_inside_an_article%3F

The option refered in the old Acymailing forum of type "Include JS files" instead of "On the module itself" is not available in your module anymore.

https://www.acyba.com/forum/2-acymailing-bug-report/36453-the-form-could-not-be-submitted-referenceerror-submitacymailingform-is-not-defined.html#45422

How can you help me please?

Alexandre

Hi,

Please contact us using our contact form and provide us with backend + FTP access and all the steps we should follow to reproduce the issue.
We will have a look at it.

Also please provide us with this thread URL so that we remember it ;-)

vsdmub

Ok. I did it. Thank you.

dunwin

I have the same problem. Is there a fix for it, but I am not using Modules Anywhere

jvstratum

Hi,

Since the solution wasn't posted here please also raise a support ticket as Alexandre suggested before.