Confirmation email in addition to the site account creation not working

m.prando

Hello
Even if all options are active, we send emails via smtp, the system does not generate the newsletter subscription email at the creation of joomla user.

Regards

jvstratum

Hi,

Do you use tha latest Acmailing version? And did you activate the Joomla integration on Configuration->Subscription and automaticly subscribe them to your list? If a user doesn't get added to a list no mail will be send. Also, do you mean the confirmation mail or the welcome mail?

m.prando

jvstratum
Hello, thank you for your answer.
Our current version 6.12 Acymailing Essential and 3.9.19 Joomla.
Joomla integration is active.
User get added to the correct list.
Only issue is that email will not be send.

jvstratum

Hi,

Did you enable the "Confirmation required" option in Acymailing->Subscription? And are you able to send other mails?