AlexR Tried updating to the latest version of AcyMailing (6.15.1). Not sure what this means. Have tried to uninstall and reinstall. Is it possibly a PHP version issue? What is the minimum recommended version?
AlexR Paid version. I don't recall which one it came from as in my troubleshooting, I'd uninstalled and reinstalled. Should I try a full un-install, including tables? BTW, I have the 5.x version on the site as well and had enacted the migration tool when I first installed both.
mihha Hi, I've taken a closer look at the issue and it seems this one needs a support ticket to be opened (if you wish further help from our team).
alexwalker I have the same issue and need to renew my subscription, but before i do I want to make sure that AcyMailing will work on my site. I have had the same issues as above.
jvstratum alexwalker Hi, If you have a valid Essential or Enterprise version you can raise a support ticket for this: https://www.acymailing.com/support/. Please include login credentials for your backend so we can have a look at it.