Unknown column 'backend_edition' in 'field list'

AlexR

Tried updating to the latest version of AcyMailing (6.15.1). Not sure what this means. Have tried to uninstall and reinstall.

Is it possibly a PHP version issue? What is the minimum recommended version?

mihha

Do you have paid Acymailing or free one? From which version did you try to update?

AlexR

Paid version. I don't recall which one it came from as in my troubleshooting, I'd uninstalled and reinstalled.
Should I try a full un-install, including tables? BTW, I have the 5.x version on the site as well and had enacted the migration tool when I first installed both.

mihha

Hi,

I've taken a closer look at the issue and it seems this one needs a support ticket to be opened (if you wish further help from our team).

alexwalker

I have the same issue and need to renew my subscription, but before i do I want to make sure that AcyMailing will work on my site. I have had the same issues as above.

jvstratum

alexwalker

Hi,

If you have a valid Essential or Enterprise version you can raise a support ticket for this: https://www.acymailing.com/support/. Please include login credentials for your backend so we can have a look at it.