Update from 6.16.4 to 6.17 fails

jackbat

I have a current valid license it is properly linked to the site. All other updates are working fine and this software was working fine until this update. Now I get :

Warning
Update path does not exist.
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your installation before you start updating.
×
Error
Error updating COM_INSTALLER_TYPE_TYPE_.

Any Guesses?

Jack

mihha

There is really no need to open support request on multiple locations

You have opened the same request using ticketing system and I have helped you there

rhart

I actually have the same error when upgrading to release 5.10.16.

What is causing this issue and how can I solve it?

mihha

https://forum.joomla.org/viewtopic.php?t=963234

rhart

mihha actually everything is set correctly and the tmp directory is writeable, earlier upgrades worked fine as well. Only this time I get the error.

nzrunner

I am having the same issue with upgrading.

I have confirmed the tmp directory is correctly set and that it is writeable. The upgrade seems to create a file called download.zip in the tmp directory and then returns the error as noted by the OP.

dmdzen

Hello!
I have the same problem. Joomla is in a correct mood.
The paths to the .tmp directories and the .log are correct.

But the update fails ...

By the way, the download.zip file cannot be unpacked.
The archive is broken...

It looks like this is a massive update issue.

jvstratum

Hi,

Can you try to download the installation package from your account on https://www.acymailing.com and install that on your site?

dmdzen

good afternoon
but I have acymailing installed on my site....
I cannot upgrade it from 6/6/14 to 6/17
Please note that the archive download.zip is broken (it is in the .tmp directory)
I think this is the problem.

jvstratum

You can install it again. You don't need to uninstall Acymailing. Just download the package from your account and install it.

dmdzen

will I need to configure it again?
Or will the settings be saved?

dmdzen

thanks!
The update was successful

jvstratum

@dmdzen You're welcome, enjoy your Acymailing!

martinus

Hi - sorry to disturb you on this beautiful saturday morning...I had the same problem - but I can't work out from this thread what the solution might be?
Yours
Claus

jvstratum

martinus https://forum.acymailing.com/d/1978-update-from-6-16-4-to-6-17-fails/7

martinus

Hi again
Of course I can read the posts in this thread! But whenever I try to install the 6,17 version the installation faults as described above... I've downloaded the file and uploaded via the Joomlainstaller - but it keeps failing...

jvstratum

martinus

Hi,

If you have a valid Essential or Enterprise subscription I suggest you raise a support ticket for this: https://www.acymailing.com/support/.

keitbt

I had the same problem on two different site. But, I was able to download 6.17.0 and install it manually.