V7 Slowing/Breaking Site

bins

A WP5.6 install auto updated to V7 and the site has really slowed down/ground to a halt.

I have added 2 new plugins since I last used Acy, but switching these off is not correcting the issue.

Anyone with thoughts?

BTW, I have to restart Apache/PHP-FPM to get it working again.

jvstratum

Hi,

Please raise a support ticket for this (https://www.acymailing.com/contact/) and include login credentials for your backend.

amonnier

I have the same issue on Joomla, following the installation of V& this has crashed my whole website. It seems to be linked with CRON . I get thousand of these : -0 - 0/0/1 . 0.00 72 74276 74276 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.com.ua:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
2-0 - 0/0/1 . 0.00 72 74261 74261 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
2-0 - 0/0/1 . 0.00 72 74003 74003 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74700 74700 0.0 0.00 0.01 74.58.165.132 http/1.1 www.cqmi.ca:443 GET /images/new_arrow.png HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74856 74856 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.com.ua:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74300 74300 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74397 74397 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74858 74858 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1
3-0 - 0/0/1 . 0.00 72 74210 74210 0.0 0.00 0.00 2607:5300:60:1467:: http/1.1 www.cqmi.ca:443 GET /index.php?option=com_acym&ctrl=cron HTTP/1.1

jvstratum

@groovesplit @amonnier

I have replied to your issues in the other thread. Please be so kind to post your questions only once. Thank you for understanding!

Alexandre

Hi there,

It seems that we've missed something. We're working on it and we will soon release a new version fixing the issue.

@groovesplit please don't post on every thread. This way we can focus on every problem raised by users.
We're working on it and we will soon find a fix.

bins

Any updates?

I have messages to send!

jvstratum

bins Did you update to the latest 7.0.3 version? It should solve your issue.

bins

Yes, on 7.03.

When I reactivated the plugin it started sending the last few bits of my message from a few days ago.

The site reported this error:

Error Details

An error of type E_ERROR was caused in line 58 of the file /home/naf/public_html/wp-content/plugins/acymailing/back/helpers/global/curl.php. Error message: Maximum execution time of 300 seconds exceeded

I will increase the execution time to see if that helps.

jvstratum

bins

You also can slow down your sending speed. How did you configure your send settings in Acymailing->Configuration->Queue process ?

radosc

jvstratum I think my sending process was far much slower than in ver 6. It was a fight with the system. Within 3 hours I managed to send 1000 emails because my site didn't respond.
Please take a look at my configuration in screenshot.

radosc

Yesterday, after updating to 7.0.3 my site stopped working at all and whole day I spent with my server support to deal with it. Finally I replaced the file 'acymtriggers.php' from older ver. 6 in plugins/system/acymailing and my site is on. I know it's a temporary solution but maybe you find it useful.
Radek

jvstratum

radosc

Can you try to change it into 3 batches of 100 mails and see if that resolves your issue? You might need to put the acymtriggers.php belonging to 7.0.3 back in place.

radosc

jvstratum thank you for your answer. I will test but without sending emails. After updating to ver 7.0.3 even while I wasn't sending anything the server had problems because of the trigger. I will be watching it now.

radosc

jvstratum Unfortunately after coping back file acymtriggers.php my site is slower about 3-4 seconds on every reloading page. I don't send anything but acymailing is slowing my server.

jvstratum

radosc

If you have a valid Essential or Enterprise suggestion I suggest you raise a support ticket for this (https://www.acymailing.com/contact/), please make sure to include login credentials for your backend, so we can have a look at it.

ED-Aachen

radosc I don't send anything but acymailing is slowing my server.
For me the same!

bins

This error today:

Error Details

It is affecting the whole server!

jvstratum

bins

Hi,

This morning version 7.0.4 was released. Can you update to this version? It will probably solve your issue.

bins

Doesn't look like it's working.

From server error logs:
AH01075: Error dispatching request to : (polling), referer: https://xx/wp-admin/admin.php?page=acymailing_configuration

Something to do with fcgi

jvstratum

bins Please raise a support ticket for this (https://www.acymailing.com/support/) and include login credentials for your backend. We'll have a look at it.