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  • License key is not accepted (5.10.21 on Joomla! 3.9.28)

Hi, after un-linking the old license key from our website and copy-ing the active license key to the configuration, I get the message "The license key that you've entered is not matching any license on our website"
Pls advise. Regards, René

Please open support ticket on your main site because we can't provide this kind of support here

    Thanks mihha. Did not realize this is a non-technical question 😉, which is the limitation for contact questions. Just submitted the Q

      When you fill in contact form while logged in (as I suggested) you can select to contact technical support or sales

      I guess you weren't logged in when you submitted your ticket