GETCOMM Dear friends in AcyMailing, I have a problem with the unsubscribe link in the email that customers subscribed to the newsletter receive. The link in the mail should allow unsubscribing from the mailing list but the page returns the following error. The captcha is invalid, please try again The configuration in the visible captcha plugins should be correct as the newsletter registration pages work correctly. Link to the registration page: https://www.digusto.info/it/contatti/iscrizione-newsletter.html Unsubscribe link in the email that gives captcha error: https://www.digusto.info/it/component/acym/frontusers/unsubscribe/280-di-gusto-food-delivery-le-proposte-di-mercoledi-2-marzo-2022.html?id=392&key=&tmpl=component Where is the error? Thanks for your help. Mirco
jvstratum Hi, Please raise a support ticket (https://www.acymailing.com/support/) so we can have a closer look.
GETCOMM jvstratum I'm Sorry for the delay of my reply. I'm not resolve the problem. Please check with the following credentials: access to the site removed by admin. This is huge security risk for your website and server so please don't include such details in the public forum Best regards. Mirco Lulli
mihha @GETCOMM Please be advised that this is a public forum and your website and server credentials are not safe to be shared, like you did. I have removed the credentials from your answer You should open a support ticket instead, just as @jvstratum suggested