We are using Acymailing Enterprise 5.10.10
In the past when we looked at the statistics of a certain newsletter, we could click on the percentage of unsubscribers and then the names of the unsubcribers to that particular newsletter would pop up including the reasons that they choose to unsubscribe.
Since a couple of weeks, that option is missing. When we click on the percentage a little black box will show up with the actual number of unsubscribers versus the total of recipients, but that is all.
I could not find any answers on the forum. Does anyone know what’s wrong? Is it because we have opted to put YES on FOLLOW ANONOMOUSLY on the DATA COLLECTION tab?