I'm using Acymailing 8, and am trying to uninstall Acymailing 5 from my site (Joomla 3.10.11). Everything uninstalled, except two modules - AcyMailing Latest Newsletters v1.2.0 and AcyMailing Module v3.7.0. When I try to uninstall either of them in the uninstaller, I get an error message - Undefined constant "JPATH_" and they won't uninstall. I made sure the modules aren't in use anywhere (deleted and emptied the trash even), and I even went through and deleted all the acymailing tables from the database. These two modules still persist. How can I get rid of them? I want to update the site to Joomla 4 soon and want it to be clean of old incompatible components, plugins, and modules.

Hi,

We apologize that we are unable to provide a resolution to this issue on the forum. To provide further assistance, we kindly ask that you submit a support ticket through our website at https://www.acymailing.com/support/.

2 months later

Same problem here ... I'll make a ticket as well

2 months later

Has there been any resolution to this problem yet? I am having this same issue.

Switch your PHP to 7.x, then uninstall the module

Switch back to PHP 8.x after that

That should work

    2 months later