How to make sure no list has duplicate subsribers

amandalee068

I am using AcyMailing Enterprise 7.7.5. I have several lists. How can I make sure a single user only subsribes one list? And then I want to remove the duplicate subsribers.
P.S. I tried to export all users, but after I devided them into four csv files and tried to subscribe each to a new list, 504 Gateway Time-out appears.

jvstratum

Hi,

To unsubscribe multiple users from a list, you can utilize the mass actions feature. This option can be found under the automation menu. Once there, you will see a button in the top right corner to initiate a new mass action.

Regarding the 504 timeout error, it is suggested that you reach out to your hosting provider to investigate the underlying cause of the timeout.

amandalee068

jvstratum Hi, thanks for your reply. I have tried the mass action, but there is no option for removing duplicates. Any ideas?

jvstratum

Hi,

You need to set the Action targets to subscribers that are subscribed to list A and set an action to unsubscribe them from list B and C.

I'm not sure how you want to filter your subscribers. In case someone is subscribed to three lists on which list should you keep the subscriber?

In case you need the subscriber on only one list in order to prevent sending the same email twice to a subscriber then there's no need to worry. By default Acymailing will an email only once to each subscriber, even if they are subscribed to several lists. If you try to send the same email a second time, Acymailing will ask you if it has to send the mail to all subscribers (including the ones that already received that email) or only to new subscribers (those that have not received that email before).