working with Joomla 5

ruud

Approximately two weeks until the launch of Joomla 5 (October 17th, 2023). All my extensions are ready and can be installed on Joomla 5.
Is AcyMailing already available / tested for Joomla 5 and if not, when is the planned release date for AcyMailing with Joomla 5 support?

jvstratum

Hi,

Our developers do not activly monitor this forum.|

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.

ruud

Hi, thanks @jvstratum for following up. I already contacted support, but normally they respond withing a day, now they are not responding at all.
So little bit worried here. Upgrading to Joomla 5 breaks the installation as the Acymailing plugins still (!) rely on outdated classnames (JPlugin).
The new "Behaviour - Backward Compatibility" will take care of this once the installation is finished, but as this plugin is not available on the upgrade of Joomla it crashes the site and leaves it in a crashed state.

So before updating Joomla first disable all acymailingplugin, do the upgrade (Joomla will automatically enable the "Behaviour - Backward Compatibility" plugin, and publishthe acymailing plugins again.

Then testing can begin.

I really do not understand why Acymailing is still using these old pre Joomla 3.10 class names. These should have been taken care of a long time ago.

Anyway.

on we go, hope this helps somebody who is also trying to test Joomla 5

jvstratum

Hi,

Thank you for reaching out to us on September 29th regarding your ticket. We wanted to inform you that we have responded to your query within three hours of its submission.

Please understand that at this time, AcyMailing 8 is not yet available for Joomla 5. However, rest assured that our dedicated team of developers always ensures that the latest versions of our software are compatible with the most up-to-date versions of content management systems.

ruud

jvstratum
you responded within 3 hours, I was refering to the support request I did per your suggestion 🙂

Good to hear that when Joomla 5 is released (October 17th), Acymailing V8 will be working with J5!
As far as i can tell (did some basic testing on AcyMailing 8 with J5, there are only some old code things that need to be taken care of.

jvstratum

Here's a copy of your ticket. Please check your spam folder or add acymailing.com to your whitelist to make sure you will receive our messages.

ruud

hummm... searched spam folder, but also mail logs on my server... nothing.... which is strange because a previous support request I did find in my inbox.
Anyway... on to testing J5