bonnie.gasper Acy 9.02 1.I can only see the current 'sending' email in The Acy/email/queue -same email shows in Acy/mail but reads like it's already completed ..as it reads as 'sent'...doesn't show real time progress anymore recipients count displayed does not match the actual # of emails on the list that is being used
mihha In order to best assist you with your query, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. This will enable our team to efficiently and effectively provide you with the assistance you need.
bonnie.gasper mihha -I did, and I've been emailing with Igor in support. The ticket hasn't been answered and Igor wanted superadmin privileges to get into our site without me being on at the same time. not OK with that. And now...the counts for 'sent emails' are WAYYYY off. Shows triple what our list number is.
mihha I know that you did, and I answered to your tickets. Since you are not reluctant to share the login details, I have forwarded your ticket to our second level support "mihha" here and Igor in the ticketing support are the same person
