HTTP 500 error when using the summary

Egestar

Hallo,
Since the last update to Acymailing 6.6.1 I have received an HTTP 500 error. After I click on "Save & Continue" to go to "Summary", I get the error (see screenshots). Maybe someone has an idea to solve this problem?
I'm using Joomla 3.9.5.
Thanks for help!

jvstratum

Hi,

There are a couple of things you could do.

Go to Configuration->Secrurity. At the bottom of the page you';ll find a button that will check Acymailings'database tables.
Download the latest version from Acyba's website and install it again.

In case the above does not bring you a solution, please yurn on Joomla's debug mode en set the error reporting to maximum. Then try agin and see if the debug mode shows youu error messages (the ones in capital font)

Egestar

jvstratum
Suggestion 1: I checked this button and got the following message. But it still didn't work.

Sugesstion 2: I installed acymailing again. Still no success.

Suggestion 3: I got the following message.
Notice: Undefined property: plgAcymJevents::$acympluginHelper in [...]/www.fls-ka.de/vhostdata/htdoc/FLS/administrator/components/com_acym/dynamics/jevents/plugin.php on line 301 Fatal error: Call to a member function extractTags() on null in [...]/www.fls-ka.de/vhostdata/htdoc/FLS/administrator/components/com_acym/dynamics/jevents/plugin.php on line 301

Egestar

Ok I found the error. I turned off the jevent add on.
Thanks a lot jvstratum 👍

jvstratum

Hi,

In case you need to use the JEvents add-on you can try to enable it again. Once enabled hover over the add-on. If you see a yellow icon in the bottom right corner you can click on it to update the add-on. Maybe that will solve your issue.