email subscription: email field is locked

candide

so no entry is possible (tried Firefox, Chrome and iOS). I know that some weeks ago this worked as I got new subscribers meanwhile.
Maybe there is an issue because the website was formerly build with Joomla and transformed to Wordpress successfully (?) a year ago. No updates pending for WP or AcyMailing.

This is the code:

`
<div></div>
<h4>Newsletter-Anmeldung</h4>
<form id="formAcym64981" action="https://www.kollaqua.de/index.php?page=acymailing_front&ctrl=frontusers&noheader=1" enctype="multipart/form-data" method="POST" name="formAcym64981">
<p style="text-align: center;">Bleiben Sie auf dem Laufenden und lesen Sie meine neuesten Beiträge zum Thema Wasser</p>
<p style="text-align: center;"><input id="email_field_553" disabled="disabled" name="user[email]" required="" type="email" value="max@mustermann.de" placeholder="E-Mail" data-authorized-content="{"0":"all","regex":"","message":"Incorrect value for the field E-Mail"}" /><label for="mailingdata_terms_formAcym64981"><input id="mailingdata_terms_formAcym64981" title="Allgemeinen Geschäftsbedingungen" name="terms" type="checkbox" /> Ich habe die <a title="Datenschutzerklärung" href="https://www.kollaqua.de/datenschutz/" target="_blank" rel="noopener">Datenschutzerklärung</a> gelesen, verstanden und akzeptiert</label></p>

<p style="text-align: center;"><noscript><br />
Bitte das Javascript aktivieren, um dieses Formular einzureichen</noscript>
<input name="Submit" type="button" value="Abonnieren" />

</form>
`

jvstratum

Hi,

It seems you somehow have disabled the email field.

Can you share the url of the page with your subscription form?

candide

jvstratum
(https://www.kollaqua.de)

If you post how to change disabled="disabled" I can do it myself.
Is it enabled="enabled"?

jvstratum

Hi,

I noticed you're using an Elementor widget to display the subscription for, I'm not familiar with Elementor, but in your screencast i saw "field options" in the left sidebar. Maybe you'll find some option there to enable the field.

Also, the subscription form is displaying your email address as a default value. It's better to leave the default value blank for an email field.

In case you need further aasistance, please let us know.

candide

jvstratum
hey @jvstratum,
thanks for your support. I'm searching for the form "formAcym64981" to change some settings. But I can't find it. Maybe it has to do with my transfer joomla to WP.
Any ideas?

jvstratum

Hi,

You should edit the Acymailing widget that you added in Elementor. Select the widget ad you will see options in the menu on the left.