Bug in upgrade to 10.01

stratacorps

In the J4 extensions list, and update to 10.01 was shown. Upgrading crashed the website with:

Class "AcyMailing\Libraries\acymObject" not found

both the admin and the front end were down.
Deleting the administrator/components/com_acym got our website back.
The only old version of AcyMailing I have is 9.72 and I can't get anything installed.
Can you please make the previous versions available until you have resolved this?

mihha

Please contact us regarding this using our contact form
https://www.acymailing.com/contact/

You are the first person who reported this kind of problem and we need to check directly on your site what is going on

leuzeverlag

Unfortunately, we have the same problem. After updating to version 10.0.1, the entire site no longer works. Both frontend and backend have this error message. Only after deactivating the component via the database does the page work again. Joomla version 4.4.10, PHP 8.2. Have you been able to reproduce the problem in the meantime?

jvstratum

leuzeverlag

Hi,

In order to best assist you with your query, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. This will enable our team to efficiently and effectively provide you with the assistance you need.

leuzeverlag

As a supplement. Our error is an Error 500: A database error has occurred. Please enable debug mode for more information.

jvstratum

leuzeverlag

Can you enable Joomla debug mode and check if you see any additional error information?

Metaeditor

Same Error - Class "AcyMailing\Libraries\acymObject" not found
When i try to update from 9.60
Version 9.6 Many Error in console from Google desperated Jquery methodes - Sending Test Email Fail
No notification that there is a update for AcyMail
Jooml4:last PHP 8.2
I know i will fill a Ticket just woundering that an update with bugs is still downloadable.
Finaly after Backup (Read about 500 Error on full site above ) 2nd Attempt and Database Cleanup it get installed
But with many Tabel Errors . If you have any hint how to clear these Errors here it would be nice
Thank you

jvstratum

Metaeditor

Hi,

Please run a database integrity check, it should resolve your issue. You can find it in Acymailing->Configuration->Security under the Advanced section almost at the bottom of the page.

We did test AcyMailing v10 thoroughly, but we can't take into account countless 3rd party plugins and extensions that users can have installed on their sites

All the issues that user reported with version 10 actually turned out to be the issues with 3rd party extensions and plugins. 3rd party developers developed their integrations with AcyMailing using old API calls (which we deprecated since AcyMailing v6, but didn't remove from our code base until now).

rakesh

After upgrading

whole site down

error: 1146
Table '_acymailing_list' doesn't exist
Downgrading from version 10.1.3 to version 9.11.1 is not allowed.

Check db integrity not helping

Clearly something is bad with this upgrade

jvstratum

rakesh

Hi,

This error is related to SP Pagebuilder. Please update to the latest Pagebuilder version, it will resolve your issue.