Bug in upgrade to 10.01

stratacorps

In the J4 extensions list, and update to 10.01 was shown. Upgrading crashed the website with:

Class "AcyMailing\Libraries\acymObject" not found

both the admin and the front end were down.
Deleting the administrator/components/com_acym got our website back.
The only old version of AcyMailing I have is 9.72 and I can't get anything installed.
Can you please make the previous versions available until you have resolved this?

mihha

Please contact us regarding this using our contact form
https://www.acymailing.com/contact/

You are the first person who reported this kind of problem and we need to check directly on your site what is going on

leuzeverlag

Unfortunately, we have the same problem. After updating to version 10.0.1, the entire site no longer works. Both frontend and backend have this error message. Only after deactivating the component via the database does the page work again. Joomla version 4.4.10, PHP 8.2. Have you been able to reproduce the problem in the meantime?

jvstratum

leuzeverlag

Hi,

In order to best assist you with your query, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. This will enable our team to efficiently and effectively provide you with the assistance you need.

leuzeverlag

As a supplement. Our error is an Error 500: A database error has occurred. Please enable debug mode for more information.

jvstratum

leuzeverlag

Can you enable Joomla debug mode and check if you see any additional error information?