Unsubscribe page and WPML

aukevn

Hi,

On my WP site I have three languages, managed by WPML. Just noticed that the unsubscribe page always shows in English. It seems that the unsubscribe links don't have the language in the URL either.

How can I make sure the unsubscribe page is translated? And is the only way to change the page by editing the template? With all the options available in AcyMailing, this seems a bit meager.

Kind regards,
Auke

jvstratum

Hi,

Did you actually send out a real newsletter and clicked the link, or did you click on the link in a preview or after having send a test to yourself?

aukevn

jvstratum I clicked on the unsubscribe link of two newsletters, one sent out in Dutch, one in English. Both go to an English page. Is there a description somewhere how to set this up multi language?

jvstratum

Hi,

To provide you with the best assistance possible, I kindly request that you submit a support ticket through our website at https://www.acymailing.com/support/. Our team will be able to efficiently and effectively provide you with the assistance you need.

Please note that our ticket support is exclusively available for our customers with an active Essential or Enterprise license. If your license has expired or you are using the Starter version, we kindly invite you to renew or upgrade your license prior to opening your support ticket.