I would like to automatically reach out to users who did not confirm their subscription a day after they tried to subscribe. How would I do that?
Automatically remind subscribers who did not complete double opt-in
jvstratumSupport Senior
Hi,
In v5 you can manually send a reminder with confirmation link to your unconfirmed users using a mass action.
In v7 Enterprise you can setup an Automation to run this process automaticly, just like the way you asked.
I'm not sure how to handle it by mass action.
I created the Filter and selected "Wait Confirmation" + "Newsletter List" -> 406 results.
I clicked on mass action "add email in the queue" and selected my created Campagin-Followup Newsletter.
All emails were added to the queue an after processing the queue I got the results "email not sent" -> Reason "email not confirmed".
Of course they are not confirmed, that's the reason for the reminder.
How could I solve this? Do you know it or maybe the ACYBA-Team has a hint or solution for this.