The sending service is temporary unavailable, please try again later

Thrane

Getting this today - I need to send emails out - what to do?

Regards
Thomas

jvstratum

Hi,

Thanks for reporting this. We are aware of the issue and already workig on a solution.

Thrane

Any news?
Really need to get this campaign send …

Thrane

24 hours - and I still can't send emails?

diastasi

Thrane Still can't send mails?? Me too

silke s..jandl

Same Problem

Thrane

diastasi Nope 😢

lpopaca

I also have the following error: The sending service is temporarily unavailable, please try again later

diastasi

Had en answer. Some customer had sent lots or mails and Amazon had blocked Acymailing.
We are waiting

JAVesey

Hi,

Could we have an update on this please? Maybe an ETA for resolution?

Just need to know if I have to make plans to send a couple of queued emails by other means… one is time-sensitive.

Very many thanks

John V
Cardiff, UK

A Human

Ahh, the problem is system wide? ETA, likewise re time sensitive ones.

Thanks for sorting, sure your working hard on it

downstairs-foto

If would be nice with some kind of notification or at least a message on their website when blocking multiple users.
3 days gone and we still cannot send emails.

Lumiga

Same issue here!

noordoost

Same issue here. Any idea when the problem will be solved?

AmyPotatoHouse

I have had an email reply saying that they are still trying to resolve this with Amazon.

Thrane

Still can't send - 4 days now :-(

fafamaster

Please we must to have a resolution quickly because need to send a very urgent emailing !!!
Can you tell me more about?...

mihha

Hi,

unfortunately, there is no progress with Amazon support so far

Our developers have sent numerous messages to them, but so far they didn't respond to any of them.

We can only advise, if you have a possibility, to reconfigure AcyMailing to use some other external sending service (for example, your own SMTP server), until the issue is resolved with Amazon

Thank you for your understanding!

lpopaca

Hi,
I just tried connecting, and it worked. The problem seems to be resolved ?
Have you taken any steps to prevent this problem from happening again ?
Thank you for your reply.

mihha

Hi,

the wait is over.

Amazon has unblocked our service, so you are welcome to use AcyMailing Sending Service again

Please try, and let us know if you have problems with our service now or is it resolved on your end as well

Regards