Foobar

For security reasons I have changed your table prefix to #. Never share your table prefix as it might lead to security breaches.

Thank you for understanding.

    OH NO!!!! This broke my site 🙁

    Can someone please tell me how to use this to fix it? I have no idea what to do here.
    UPDATE #_extensions SET enabled = '0' WHERE name = 'AcyMailing - Joomla integration';

    This is bad. This is the 2nd time I ran into something like this with this extension.

    Now I'm trying to restore the site from a backup and it's causing all sorts of problems. Very upset about this 🙁

    Hi,

    this is happening because of the way Joomla handles updates as opposed to the full installations

    All you have to do (for now) is to uninstall AcyMailing 6 from the website (you don't have to delete DB tables) and install using full installation package

    Regards,
    Igor

      The problem is, it locked me out of the backend so I couldn't login. I had to restore the site from a backup.
      So to confirm, is this what we need to do going forward when updating AcyMailing?

      Of course now.
      You should update as usual in the future

      Hi,

      just tried to update and problem still exists. Luckily it hasn't locked me out. Maybe take the update down until this has been fixed as creates a whole load of work to put our sites back.

      Mel

      Hi,

      as I wrote in the previous message, you should update this version using manual upload of an installation package after you removed the AcyMailing from the Joomla using an installation manager

      mihha Can I delete com_acymailing in FileZilla without losing my data? I'm new to FileZilla. Never used it before.

          Hi There,

          our Site is also broken due to the last update. We even cannot access the backend. This is very critical for us, because we just started advertisement for the webpage content (online webinars).

          Pre-Thanks for help.


          Update:
          We cannot navigate inside the backend (e. g. "Return to Control Panel")

          Roosl8
          I just solved the issue by renaming "com_acym" to "com_acym.0" ... it works!

              14 days later
              6 days later

              I'm so afraid to update now 🙁

              So just to confirm, is this how we should update?
              1) Uninstall AcyMailing 6 from the website
              2) Re-install using the latest update?

              Please confirm because the last time I updated was a nightmare.

              Thanks!

                MyWorld

                You can safely update your Acymailing. If you want to be more confident, create a backup before you start. That way you can quickly revert things if needed.

                  a month later

                  I have run into the same problem, after trying to update my site doesn't work!

                  advanguart

                  Hi,

                  Please do the following:

                  1. using FTP client, delete folder /administrator/components/com_acym and all its subfolders and files
                  2. you can now access Joomla backend again
                  3. using Joomla installation manager, uninstall all AcyMailing 6 extension, modules and plugins (don't remove DB tables)
                  4. download installation package from your account on https://www.acymailing.com and install it again